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Published on 21 July 2025

Who receives my emergency call? (OFCOM)

An emergency call is a call with a three digit short number of the emergency service selected by the caller: European emergency service 112; police, emergency call 117; fire, alarm center 118; victim support 142; friendly Hand 143; ambulance, emergency call 144; telephone help for children and young 147.

An emergency call can be done from a fixed, mobile or satellite network. The emergency call must be routed to the alarm center of the competent service according to the location and nature of the case. A region from which the emergency calls are routed to a precise alarm center is an intervention region. Each intervention region has a routing number. The map shows the intervention regions of Switzerland for the emergency calls originated from a mobile or fixed network. The alarm center and routing number of any intervention region are identified when selecting the targeted intervention region.

Link to the map: map.geo.admin.ch